Customer Care Center for Provider Services. Phone Number: 1-800-542 . Enter provider or facility name or select a specialty; Enter ZIP code, city or county; You can call Aetna Better Health of New York at 1-855-456-9126 to request a hard copy of the Provider Directory.The online Provider Directory is updated at least every 30 days. Beginning November 15, 2022, all Fidelis Care providers inquiring about claims status will need to use either Fidelis Care's Provider Portal, Provider Access Online, or the Automated Eligibility system on our Interactive Voice Response (IVR) at 1-888-FIDELIS (1-888-343-3547). A program or provider that is licensed by DOHMH to provide child care must become affiliated with ACS in order to accept vouchers to provide child care. 1-866-805-4589 Local phone number 1-732-452-6000 Email us mpsweb@amerigroupcorp.com Receive email from Amerigroup Amerigroup is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. You'll also have access to a full suite of healthcare, including comprehensive mental health support at low- or no-cost. Senior Citizens' Hotline, NYS Office of Long Term Care Ombudsman. Find a location near you. Please refer to the Quick Reference Guide or Provider Manual for a summary of the claims submission process including appropriate addresses, payer ID numbers, phone numbers and fax numbers to be used. In New York City, contact the Human Resources Administration by calling (718) 557-1399. Frequently requested contacts For dental, vision, behavioral and physical health providers Behavioral Health Visit Optum Provider Express open_in_new or 877-614-0484 Dental Visit UHCDental.com open_in_new or 800-822-5353 Vision UnitedHealthcare March Vision Care 877-627-2456 Spectera 800-638-3120 Physical health 800-873-4575 or 866-427-6845 Provider Excel List As of September 1, 2022. SOMOS physicians and clinical teams are from these communities. Families can also contact a provider directly to learn about availability. A dedicated primary care provider; Access to affordable medications day or night; 24-hour customer service line (646-NYC-CARE) . . 55 Water Street. Medicaid Managed Care. Your "one-stop shop" comprehensive information center for online behavioral health resources. Claims Filing Process. Show your card to participating health care providers to receive covered medical services at no charge. Your card is unique to you and shows your fees for health care services. New York, NY 10041-8190. . Support Services Where and how you live may affect your physical, mental and behavioral health. HCSP MLTC Provider Relations Unit: TEL (929) 221-2427 . We value our partnership and appreciate the family-like relationship that you pass on to our members. Phone: 646-757-7000 Email Us. With the lifting of the COVID-19 public health emergency, the automatic renewal of health insurance has ended. Get a referral from your primary care provider. 1-800-358-9260. 1.800.469.6292. Pregnant individuals and children can apply at many clinics, hospitals, and provider offices. Mailing Address. If you have comments or questions, we want to help you. Toll-Free: 877-267-2323. Medical Reserve Corps Medical Restraining Orders Was this information helpful? Phone: 866.731.8001 TTY: 711 Monday - Friday, 8:30 AM - 6:00 PM (ET) Visit the New York State of Health website (Coming Soon) and select Affinity Health Plan. TRICARE Dental Program. Directions. (Not for individuals) Call 888.799.6465 or fill out the form below. If you are an Elderplan Member and have questions or concerns, please don't hesitate to contact Elderplan Member Services at . Call toll-free: 1-800-556-0689 TTY 711 800-624-2414 outside of New York City. OCFS-6060, Child Care Provider Attestation of Cost Form . COVID-19 Provider Resources. If you need them, you will receive home care services from an enrolled home health care agency at no charge ($30,000 maximum life-time benefit). Elderplan Plus Long-Term Care (HMO SNP) Members: . 718-250-8103. United Concordia. More Manage Your Care Learn how to stay healthy with NYC Care. MLTC plans - mltcproviderrelations@hra.nyc.gov Assisted Living Programs alpproviderrelations@hra.nyc.gov. Additional Assistance: If you are unable to resolve your concern using live chat or by phone, participating health care professionals ONLY can contact the Provider Experience team. Providers use these instructions in order to complete OCFS-LDSS-4699a. . Medicaid.gov Mailbox: Medicaid.gov@cms.hhs.gov. 1-800-343-9000; Institutional Services. Part A: Enrollment Form For Legally-Exempt Group Child Care Program; Part B: Enrollment Form for Parent/Caretaker for Legally . For more information on your eligibility and how to apply, please contact CFWB.TCC@acs.nyc.gov. About the Board; Contact the Board; Locations; Regulations; FOIL Requests; Call your local department of social services to find out where you can apply. Northeastern Regional Office Health Plan: Address: Phone: Fax: Aetna P.O. For questions on the formulary or a drug that is provided through a retail pharmacy call, 1-800-311-0539. We listened. EmblemHealth Contact Information. Wellcare Classic, Value Script and Medicare Rx Value Plus 1-888-293-5151 (TTY 711) Monday - Sunday, 8 a.m. to 8 p.m. Chat with a Member Services Agent. Residency: New York State (U.S. citizenship is not required.) Phone Number: (866) 712-7197; Business Hours: Monday - Friday: 8:30 AM - 4:30 PM; Home Care Services through NYC Health and Hospitals. Please call Montefiore Diamond Care at 1-855-796-6683 for help and information about claims. Contact Us Customer care representatives are available to assist you. Find experts in your community who are trained to help you find the best possible health care plan for your needs. 800-713-4173 (Blue Card Preferred Provider Organization - Claims) 800-676-2583 (Blue Card Prferred Provider Organization - Eligiblity) Excellus: 800-920-8889: Western New York: 800-950-0051 (Traditional Plans) 800-950-0052 (Managed Care Plans) 800-234-6008 (Federal Employee Program) Northeastern New York: Blue shield : 800-444-4552 800-429-9886 . Member assistance and crisis support are available 24 hours a day, seven days a week. Provider Call Center. As a NYC Care member, you will receive a membership card in the mail. Local . Call your local department of social services to find out where you can apply. OCFS-LDSS-4700. VillageCare has provided health care services to individuals residing within New York City for over 40 years. For information on the organizational structure of the Centers for Medicaid and CHIP Services (CMCS), please refer to our organizational page where you can get . UnitedHealthcare Community Plan 77 Water Street, 14th Floor New York, NY 10005. Prompt Payment for Providers, NYS Insurance Department. The NYC Care Contact Center can help if you need to make an appointment urgently. CONUS50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands: 844-653-4061. Get the right care at the best cost. If you are a community provider interested in providing care to Veterans, please consider joining the new VA Community Care Network. Contact Customer Service by Phone. In New York City, contact the Human Resources Administration by calling (718) 557-1399. As our partner, assisting you is one of our highest priorities. Empire Plan Toll free 1-877-7NYSHIP (1-877-769-7447), choose UnitedHealthcare Cancer Resource Services 1-866-936-6002 Empire Plan Diabetic Supplies Pharmacy 1-888-306-7337 Ostomy Supplies - Byram Healthcare Centers 1-800-354-4054 Questions? DSS oversees the submission of annual HUD reports, the annual funding application process, assisting providers in ensuring their annual renewal . Incarcerated parents may call collect - (212) 619-1309 or (212) 341-3322. The role of the Federal Homeless Policy and Reporting (FHPR) team at the New York City Department of Social Services (DSS) is to support grantees who receive federal HUD Continuum of Care (CoC) funding. Gotham Neurosurgery @ Brooklyn Hospital. Local: 410-786-3000. Last Updated Friday, May 13th, 2:16pm Back to top 1-800-600-4143. NYS Commission on Quality of Care and Advocacy for Persons with Disabilities. Write, phone, or go to your local department of social services. Monday - Friday, 8:30 am - 5 pm (Eastern Time) Toll Free: 1-800-684-9286 TTY: 711 Using the automated system: Select option 1 to determine member eligibility Provider . Transitional Child Care. As a NYC Care member, you can access your primary care provider at a care site near you. 1-800-343-9000; Additional Resources. Amida Care members should call our Member Services line at 1-800-556-0689 for assistance. Contact our Credentialing Department to become a participating provider. EmblemHealth. TTY: 1.800.662.1220. 1-866-984-2337. EarlyLearn programs are now managed by the New York City Department of Education (DOE). If you have any questions or would like to request information about our services, please call us at 1-833-CL-CARES (1-833-252-2737), Monday-Friday from 8:00 a.m. through 8:00 p.m. TTY users should call 711. We speak the language and understand the culture. Medicare Providers 1-855-538-0454 Today's Options Medicare Providers Today's Options PPO (H2775) - 1-866-422-5009 Today's Options NPFFS (H2816) - 1-866-568-8921 Prescription Drug Plan Providers Contact Provider Relations Provider Relations Department Call our Provider Call Center at (646) 473-7160 if you have questions, or email Providers@1199Funds.org. 1-800-342-9871. Teletypewriter (TTY/TDD) services can be reached by calling 711. Medicare PPO. Provider Services is available 8 a.m. to 6 p.m., Monday to Friday. Becoming a Voucher Program or Provider. Amida Care, Inc. 14 Penn Plaza, 2nd Floor New York, NY 10122. We look forward to your continued partnership and participation in our network, and appreciate your ongoing commitment toward providing healthcare to our members. TTY Local: 410-786-0727. About VillageCareMAX. For your convenience, we recommend that you add your Member Services number to your phone contacts. Visit the NYC Care website for more information. You may also contact us by using our Request a Callback Form on this page or write to us at: CenterLight Healthcare. The all new Provider Portal is now live! MHCP enrolled Health care providers: 651-431-2700 800-366-5411 MHCP enrolled Members: 651-431-2670 800-657-3739: Mississippi Medicaid Phone Number . By Phone: Call the number on the back of the member's ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative. . There are no walk-in hours for routine visits, so you will need to make an appointment to see your primary care provider. Bronx, Kings (Brooklyn), New York, Queens, Richmond (Staten Island) Day Care Center. New York Medicaid Choice 1-800-505-5678; New York State Department of Health - Medicaid Managed Care; Provider - Medicaid Billing Assistance Practitioner Services. Health Insurance Renewal Information. Company. Residents of Manhattan, Queens, Brooklyn, and the Bronx can receive professional medical assistance at home from a certified home health agency. If you are an EarlyLearn provider, please contact DOE for any . Login to check patient eligibility, benefits, deductible information and more. Provider Network. Legally Exempt Group Child Care . Claims Mailing Address Teletype for the hearing impaired - (212) 442-1447. TDD/TTY: 711. Box 1669, Kingston, NY 12402 (888) 329-5180 (845) 383-0074 1-866-773-0404. If you were previously on Cash Assistance but are no longer financially eligible, you may be eligible for subsidized child care services under the one-year Transitional Child Care (TCC) Benefits program. Saturday - 9am-1pm. About WCB. Once you're enrolled with ACS, you will be able to accept and receive payment for families who have received a voucher from ACS or HRA and wish to enroll their child (ren) in your program. 866-362-3368. Contact us to learn more We offer group health plan solutions only. Contact HCSP about pending Medicaid case transactions (demographic changes, address updates, pooled trust reviews, county-to-county transfer requests, Medicare Savings Program (MSP) and coverage updates - not for . Get information for health care providers and learn how to contact the Provider Access Line. For technical support, call the CareFirst Help Desk at (877) 526 - 8390. Main Contact Numbers CMS Telephone Numbers. Conveniently chat online with one of our representatives. For questions on medical or behavioral health authorizations, call 1-844-477-8313. If you do not have your first primary care appointment, call the 24-hour NYC Care Contact Center at 1-646-NYC-CARE(1-646-692-2273). Leadership. Check eligibility and claim status automatically, 24 hours a day, by calling (888) 819-1199 or online with NaviNet. Tty 711 800-624-2414 outside of New York, NY 10005 contact CFWB.TCC @ acs.nyc.gov are available assist... 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